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Square Enix Restructures Operations While Betting Big on AI: 'An Extremely Difficult Decision'

MarketDash Editorial Team
5 days ago
The Final Fantasy publisher is cutting jobs and pulling back from Western markets while planning for AI to handle 70% of quality assurance by 2027. It's part of a broader industry shift that has game developers rethinking how they create characters and test games.

Square Enix Holdings Co. Ltd., the studio behind Final Fantasy, is making some big moves that tell you everything about where the gaming industry is headed. The company announced job cuts while simultaneously unveiling plans to weave generative artificial intelligence throughout its entire game development process. It's a strategy that's equal parts ambitious and controversial.

The Restructuring Reality

On Nov. 6, the same day an internal presentation leaked out, a Square Enix spokesperson confirmed the company is restructuring its North American and European operations. The goal, according to the statement, is to strengthen development capabilities and create a unified global marketing approach. Leadership called it an "extremely difficult decision" made after careful consideration and analysis to position the company for long-term growth.

According to IGN, roughly 137 positions in the U.K. are on the chopping block. British labor laws require redundancy consultations, though, which means the final tally could end up lower once those discussions wrap up.

Goodbye West, Hello Tokyo

This isn't just about trimming headcount. Square Enix is fundamentally rethinking its global footprint. The internal presentation reveals a strategy focused on "closing overseas development studios and shifting toward consolidating development functions in Japan."

This marks a reversal from years of international expansion. Back in 2022, Square Enix sold three studios and multiple franchises to outside buyers, including the beloved Tomb Raider series. That sale was meant to fund investments in AI and blockchain gaming technologies—more on the blockchain experiment in a moment.

What's left of the Western portfolio? The Life Is Strange, Outriders, and Just Cause franchises, according to IGN. Everything else is heading back to headquarters.

AI Takes the Wheel on Quality Assurance

Here's where things get really interesting. Square Enix is projecting that generative AI will handle 70% of its quality assurance work by the end of 2027. That's a massive shift in how games get tested before launch.

The company developed these AI initiatives through a partnership with the Matsuo Laboratory at the University of Tokyo. This didn't come out of nowhere—back on Jan. 1, 2024, Square Enix President Takashi Kiryu wrote in a New Year's letter that the company planned to "be aggressive in applying AI and other cutting-edge technologies."

Already Experimenting With AI

Square Enix isn't just talking about AI as some distant future. The company already used the image generation tool Midjourney to create artwork for Foamstars, a game released in 2024. Producer Kosuke Okatani confirmed this to Video Game Chronicle.

"AI was used in the creation of the in-game album covers for the music featured in the FOAMSTARS' soundtrack," Square Enix told VGC in a statement.

The company has also dabbled in other emerging technologies, including non-fungible tokens. Square Enix launched an NFT-powered game called Symbiogenesis in 2022 on the Ethereum blockchain. That experiment ended this summer when the game shut down following its final story chapter, according to Decrypt.

The Industry Is Going All-In on AI

Square Enix isn't alone in this pivot. Competitors are racing to integrate AI into their development pipelines too. Ubisoft Entertainment SA, the publisher behind Assassin's Creed, introduced a tool called Ghostwriter in March 2023 to help developers streamline their workflow.

Nvidia (NVDA) announced in January 2024 that Ubisoft joined a select group of game developers committed to implementing Nvidia's AI tools to produce more convincing and interactive non-playable characters.

"I'm used to building a character's backstory, their hopes and dreams, the experiences that shaped their personality, and used all that information to nurture myself into writing dialogue," Ubisoft Narrative Director Virginie Mosser wrote in a March 19 blog post while creating characters for the company's NEO NPC project. "It's very different, but for the first time in my life, I can have a conversation with a character I've created—I've dreamed of that since I was a kid."

That quote captures both the promise and the weirdness of where gaming is headed. AI tools are changing not just how games get tested, but how characters get created and how stories get told. Whether players will embrace these AI-assisted experiences—or notice the difference at all—remains an open question. But one thing is clear: the industry has made its bet, and there's no turning back now.

Back to News

Square Enix Restructures Operations While Betting Big on AI: 'An Extremely Difficult Decision'

MarketDash Editorial Team
5 days ago
The Final Fantasy publisher is cutting jobs and pulling back from Western markets while planning for AI to handle 70% of quality assurance by 2027. It's part of a broader industry shift that has game developers rethinking how they create characters and test games.

Square Enix Holdings Co. Ltd., the studio behind Final Fantasy, is making some big moves that tell you everything about where the gaming industry is headed. The company announced job cuts while simultaneously unveiling plans to weave generative artificial intelligence throughout its entire game development process. It's a strategy that's equal parts ambitious and controversial.

The Restructuring Reality

On Nov. 6, the same day an internal presentation leaked out, a Square Enix spokesperson confirmed the company is restructuring its North American and European operations. The goal, according to the statement, is to strengthen development capabilities and create a unified global marketing approach. Leadership called it an "extremely difficult decision" made after careful consideration and analysis to position the company for long-term growth.

According to IGN, roughly 137 positions in the U.K. are on the chopping block. British labor laws require redundancy consultations, though, which means the final tally could end up lower once those discussions wrap up.

Goodbye West, Hello Tokyo

This isn't just about trimming headcount. Square Enix is fundamentally rethinking its global footprint. The internal presentation reveals a strategy focused on "closing overseas development studios and shifting toward consolidating development functions in Japan."

This marks a reversal from years of international expansion. Back in 2022, Square Enix sold three studios and multiple franchises to outside buyers, including the beloved Tomb Raider series. That sale was meant to fund investments in AI and blockchain gaming technologies—more on the blockchain experiment in a moment.

What's left of the Western portfolio? The Life Is Strange, Outriders, and Just Cause franchises, according to IGN. Everything else is heading back to headquarters.

AI Takes the Wheel on Quality Assurance

Here's where things get really interesting. Square Enix is projecting that generative AI will handle 70% of its quality assurance work by the end of 2027. That's a massive shift in how games get tested before launch.

The company developed these AI initiatives through a partnership with the Matsuo Laboratory at the University of Tokyo. This didn't come out of nowhere—back on Jan. 1, 2024, Square Enix President Takashi Kiryu wrote in a New Year's letter that the company planned to "be aggressive in applying AI and other cutting-edge technologies."

Already Experimenting With AI

Square Enix isn't just talking about AI as some distant future. The company already used the image generation tool Midjourney to create artwork for Foamstars, a game released in 2024. Producer Kosuke Okatani confirmed this to Video Game Chronicle.

"AI was used in the creation of the in-game album covers for the music featured in the FOAMSTARS' soundtrack," Square Enix told VGC in a statement.

The company has also dabbled in other emerging technologies, including non-fungible tokens. Square Enix launched an NFT-powered game called Symbiogenesis in 2022 on the Ethereum blockchain. That experiment ended this summer when the game shut down following its final story chapter, according to Decrypt.

The Industry Is Going All-In on AI

Square Enix isn't alone in this pivot. Competitors are racing to integrate AI into their development pipelines too. Ubisoft Entertainment SA, the publisher behind Assassin's Creed, introduced a tool called Ghostwriter in March 2023 to help developers streamline their workflow.

Nvidia (NVDA) announced in January 2024 that Ubisoft joined a select group of game developers committed to implementing Nvidia's AI tools to produce more convincing and interactive non-playable characters.

"I'm used to building a character's backstory, their hopes and dreams, the experiences that shaped their personality, and used all that information to nurture myself into writing dialogue," Ubisoft Narrative Director Virginie Mosser wrote in a March 19 blog post while creating characters for the company's NEO NPC project. "It's very different, but for the first time in my life, I can have a conversation with a character I've created—I've dreamed of that since I was a kid."

That quote captures both the promise and the weirdness of where gaming is headed. AI tools are changing not just how games get tested, but how characters get created and how stories get told. Whether players will embrace these AI-assisted experiences—or notice the difference at all—remains an open question. But one thing is clear: the industry has made its bet, and there's no turning back now.