Microsoft Corp. (MSFT) is preparing a significant transformation of Microsoft 365, combining substantial new AI capabilities with price increases that will hit commercial and government customers starting July 1, 2026. The company is giving customers plenty of advance notice, which is the corporate equivalent of saying "we know this will sting, so here's time to update your budget."
The timing makes sense when you consider the landscape. Hundreds of millions of people use Microsoft 365 apps daily, and most major companies have already integrated Copilot, Microsoft's AI assistant. But workplaces are simultaneously dealing with escalating security threats, heavier technology demands, and mounting pressure to adopt AI responsibly. Microsoft is betting that organizations need help navigating this mess badly enough to pay for it.
AI Gets Embedded Everywhere
The upgrades touch nearly every corner of the Microsoft 365 ecosystem. Word, Excel, PowerPoint, Outlook, and OneNote are all getting more intelligent features designed for an AI-driven workplace. Microsoft isn't just bolting AI onto existing tools—it's giving IT teams stronger controls over how employees use AI, which matters when you're trying to adopt powerful new technology without creating compliance nightmares or security holes.
Security protections are expanding as well. On the IT management side, Microsoft is adding features that help tech teams diagnose device issues quickly, prevent problems before they materialize, and manage apps more easily. Higher-tier plans like Microsoft 365 E5 will get additional tools that control access to sensitive information and keep AI use within defined guardrails.
The Price Tag for Progress
Now for the part that finance teams won't love. Microsoft is raising prices across its commercial and government subscriptions, justifying the increases by pointing to its recent investments—more than 1,100 new features released across Microsoft 365, Security, Copilot, and SharePoint in just the past year.
Here's how the numbers break down: Microsoft 365 Business Basic increases from $6 to $7 per person monthly, while Business Standard jumps from $12.50 to $14. Business Premium stays put at $22. On the enterprise side, Office 365 E1 remains at $10, but Office 365 E3 rises from $23 to $26. Microsoft 365 E3 climbs from $36 to $39, and the top-tier E5 moves from $57 to $60.
Frontline worker plans see even steeper percentage increases: Microsoft 365 F1 goes from $2.25 to $3, and F3 jumps from $8 to $10. Government organizations, including the U.S. Defense Department, will face similar percentage bumps.
Addressing the AI Sales Controversy
In related news, Microsoft spent part of this week battling reports that claimed it had lowered sales growth targets for certain AI products. The company told Reuters that the Information mischaracterized how its sales quotas actually work and emphasized that it hasn't cut overall AI quotas. The clarification helped the stock recover from early losses.
The controversy started when reports suggested Microsoft reduced sales targets for some AI software because customers remain cautious about adoption. Azure sales staff reportedly found the changes unusual, which naturally raised questions about demand for Microsoft's AI products.
Technical Troubles and Market Performance
Meanwhile, Microsoft is working through a bug that has blocked customers from downloading Microsoft 365 desktop apps from the homepage since November 2. The company traced the problem to a service update that disrupted license checks and is testing a fix before deployment. A separate update is also in progress for issues affecting Excel attachments in the new Outlook client and other installation problems.
Despite these bumps, the $3.6 trillion tech giant has gained over 14% year-to-date, though that trails the NASDAQ Composite Index's 22% returns over the same period.
MSFT Price Action: Microsoft shares were up 0.14% at $481.50 during premarket trading on Friday.