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OpenAI Hires Former Slack CEO to Lead Revenue Push as Costs Mount

MarketDash Editorial Team
2 hours ago
OpenAI has tapped Denise Dresser, former CEO of Slack, as its new Chief Revenue Officer to spearhead enterprise growth while the company grapples with massive operational costs and competitive pressure from Google.

OpenAI is bringing in serious enterprise firepower. The company announced Tuesday that Denise Dresser, who previously ran Slack as CEO, will take over as Chief Revenue Officer and drive the AI giant's push into corporate America.

Why This Hire Matters

Dresser knows a thing or two about making enterprise software work at scale. She led Slack's integration with Salesforce (CRM) after that company's $27.7 billion acquisition in 2021, which is exactly the kind of experience OpenAI needs right now. Her job will be to oversee global revenue strategy, enterprise sales, and customer success across the board.

Fidji Simo, OpenAI's CEO of Products, framed the hire as part of the company's mission to bring AI tools to millions of workers across industries. She pointed out that Dresser has led similar transformations before, and that experience will be critical as OpenAI tries to make its technology useful, reliable, and accessible for businesses everywhere.

The Revenue Imperative

Here's the thing: this hire isn't just about growth for growth's sake. OpenAI is burning through cash on infrastructure and operations at a staggering rate, which makes generating actual revenue not just nice to have, but absolutely essential. The Chief Revenue Officer role is about establishing a sustainable business model that can support the company's massive scale.

CEO Sam Altman recently revealed in a podcast that OpenAI's revenue has already blown past the widely cited $13 billion annual estimate, and he thinks it could reach $100 billion by 2027. That's ambitious, but it also highlights why getting the revenue machine running smoothly is so important.

The urgency is even more apparent given OpenAI's recent "Code Red" moment. The company paused its monetization roadmap to focus on product quality, including plans for search ads, shopping features, and its "Pulse" personal assistant. Why the pause? ChatGPT has been losing ground to Google's Gemini 3, which has been eating into market share since launch. OpenAI is now scrambling to fix latency and reasoning problems that have users looking elsewhere.

Translation: Dresser is walking into a high-stakes situation where OpenAI needs to make more money while simultaneously fixing the product that's supposed to generate that money. No pressure.

Back to News

OpenAI Hires Former Slack CEO to Lead Revenue Push as Costs Mount

MarketDash Editorial Team
2 hours ago
OpenAI has tapped Denise Dresser, former CEO of Slack, as its new Chief Revenue Officer to spearhead enterprise growth while the company grapples with massive operational costs and competitive pressure from Google.

OpenAI is bringing in serious enterprise firepower. The company announced Tuesday that Denise Dresser, who previously ran Slack as CEO, will take over as Chief Revenue Officer and drive the AI giant's push into corporate America.

Why This Hire Matters

Dresser knows a thing or two about making enterprise software work at scale. She led Slack's integration with Salesforce (CRM) after that company's $27.7 billion acquisition in 2021, which is exactly the kind of experience OpenAI needs right now. Her job will be to oversee global revenue strategy, enterprise sales, and customer success across the board.

Fidji Simo, OpenAI's CEO of Products, framed the hire as part of the company's mission to bring AI tools to millions of workers across industries. She pointed out that Dresser has led similar transformations before, and that experience will be critical as OpenAI tries to make its technology useful, reliable, and accessible for businesses everywhere.

The Revenue Imperative

Here's the thing: this hire isn't just about growth for growth's sake. OpenAI is burning through cash on infrastructure and operations at a staggering rate, which makes generating actual revenue not just nice to have, but absolutely essential. The Chief Revenue Officer role is about establishing a sustainable business model that can support the company's massive scale.

CEO Sam Altman recently revealed in a podcast that OpenAI's revenue has already blown past the widely cited $13 billion annual estimate, and he thinks it could reach $100 billion by 2027. That's ambitious, but it also highlights why getting the revenue machine running smoothly is so important.

The urgency is even more apparent given OpenAI's recent "Code Red" moment. The company paused its monetization roadmap to focus on product quality, including plans for search ads, shopping features, and its "Pulse" personal assistant. Why the pause? ChatGPT has been losing ground to Google's Gemini 3, which has been eating into market share since launch. OpenAI is now scrambling to fix latency and reasoning problems that have users looking elsewhere.

Translation: Dresser is walking into a high-stakes situation where OpenAI needs to make more money while simultaneously fixing the product that's supposed to generate that money. No pressure.