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Nio Hits Chip Shortage Snag With ES8 SUV, Offers Customers Quick Fix and Bonus Points

MarketDash Editorial Team
6 hours ago
Nio is dealing with a chip shortage affecting its new ES8 SUV's entertainment system. The company rolled out a temporary workaround to keep deliveries moving and is offering bonus points to customers who accept the modified setup.

Nio Inc. (NIO) is navigating a familiar industry headache: chip shortages. This time, the Chinese EV maker's popular ES8 SUV is caught in the supply crunch, specifically for chips powering the rear-seat entertainment system.

The shortage could have derailed production timelines, but Nio took a pragmatic approach. According to CnEV Post, the company rolled out a temporary workaround for vehicles built starting December 22. The adjusted setup strips out some video playback functions but keeps wireless screen mirroring and music playback intact—basically, passengers lose some entertainment options but not everything.

Here's where Nio gets creative with damage control. Customers who lock in ES8 orders by December 31 and accept the temporary configuration receive 15,000 Nio points as compensation. That's valued at 1,500 Chinese yuan, or roughly $213. Not a fortune, but a decent gesture for the inconvenience.

When chip supplies return to normal, those same customers can switch back to the full original setup by spending 12,000 points or 1,200 yuan. So essentially, Nio is paying customers about $213 to accept the downgrade, and they only have to fork over about $170 later to get the complete system. Net benefit: around $40 plus getting their vehicle sooner rather than waiting months for chips.

There's a catch, though. ES8 vehicles already delivered can't retroactively opt into this temporary solution. Nio emphasized it's ramping up production to minimize delivery delays wherever possible.

The timing is somewhat unfortunate given the ES8's strong momentum. Nio launched the third-generation ES8 at its September 2025 Nio Day event and started deliveries immediately. November saw record ES8 deliveries of 10,689 units as part of Nio's total 36,275 vehicle deliveries that month. The company is closing in on 30,000 total ES8 deliveries, according to CnEV Post.

So far, investors seem relatively unfazed. Nio shares dipped just 0.39% to $5.011 in premarket trading Wednesday, suggesting the market views this as a temporary operational hiccup rather than a fundamental problem.

Back to News

Nio Hits Chip Shortage Snag With ES8 SUV, Offers Customers Quick Fix and Bonus Points

MarketDash Editorial Team
6 hours ago
Nio is dealing with a chip shortage affecting its new ES8 SUV's entertainment system. The company rolled out a temporary workaround to keep deliveries moving and is offering bonus points to customers who accept the modified setup.

Nio Inc. (NIO) is navigating a familiar industry headache: chip shortages. This time, the Chinese EV maker's popular ES8 SUV is caught in the supply crunch, specifically for chips powering the rear-seat entertainment system.

The shortage could have derailed production timelines, but Nio took a pragmatic approach. According to CnEV Post, the company rolled out a temporary workaround for vehicles built starting December 22. The adjusted setup strips out some video playback functions but keeps wireless screen mirroring and music playback intact—basically, passengers lose some entertainment options but not everything.

Here's where Nio gets creative with damage control. Customers who lock in ES8 orders by December 31 and accept the temporary configuration receive 15,000 Nio points as compensation. That's valued at 1,500 Chinese yuan, or roughly $213. Not a fortune, but a decent gesture for the inconvenience.

When chip supplies return to normal, those same customers can switch back to the full original setup by spending 12,000 points or 1,200 yuan. So essentially, Nio is paying customers about $213 to accept the downgrade, and they only have to fork over about $170 later to get the complete system. Net benefit: around $40 plus getting their vehicle sooner rather than waiting months for chips.

There's a catch, though. ES8 vehicles already delivered can't retroactively opt into this temporary solution. Nio emphasized it's ramping up production to minimize delivery delays wherever possible.

The timing is somewhat unfortunate given the ES8's strong momentum. Nio launched the third-generation ES8 at its September 2025 Nio Day event and started deliveries immediately. November saw record ES8 deliveries of 10,689 units as part of Nio's total 36,275 vehicle deliveries that month. The company is closing in on 30,000 total ES8 deliveries, according to CnEV Post.

So far, investors seem relatively unfazed. Nio shares dipped just 0.39% to $5.011 in premarket trading Wednesday, suggesting the market views this as a temporary operational hiccup rather than a fundamental problem.