Fiserv, Inc. (FISV) shares jumped Thursday after the fintech powerhouse announced it's doubling down on artificial intelligence through an expanded partnership with Microsoft Corporation (MSFT). The collaboration is designed to turbocharge AI integration across Fiserv's development platforms while making its workforce more productive in the process.

The Partnership Details

Here's what Fiserv is actually doing: The company plans to deploy Microsoft 365 Copilot across its entire global workforce. That means employees worldwide will get access to AI tools designed to boost productivity, accelerate decision-making, and improve the quality of their work. It's the kind of move that sounds incremental but can fundamentally reshape how a massive organization operates.

Beyond internal improvements, Fiserv is expanding its use of Microsoft Foundry, which is essentially an Azure-based AI platform that lets companies securely build, customize, deploy, and manage AI applications. The goal is to create AI-powered solutions that deliver more value to financial institutions, businesses, and consumers around the world.

Guy Chiarello, Vice Chairman at Fiserv, put it this way: "This collaboration with Microsoft enables us to bring intelligent capabilities to market with greater speed and scale, unlocking smarter, more differentiated solutions that help our clients grow, compete, and lead in today's rapidly evolving fintech and payments landscape."

This isn't Fiserv starting from scratch, either. The company has already been working with Microsoft's tools. To date, it has processed over 100 billion tokens in Foundry to enhance products and improve client experiences. Meanwhile, more than 8,000 Fiserv engineers are using GitHub Copilot, which has been boosting productivity and speeding up how quickly the company can deliver solutions.

What the Charts Are Saying

From a technical standpoint, Fiserv is showing some interesting patterns. The stock is currently trading above its 20-day simple moving average, which suggests short-term bullish momentum. But it's still sitting well below its 200-day moving average, pointing to longer-term bearish sentiment that might give traders pause.

The RSI sits at 59.05, which is neutral territory. That means there's some upward momentum building, but the stock isn't overbought yet. There's potentially room to run without an imminent risk of sharp pullback.

However, the MACD is currently below its signal line, indicating short-term bearish pressure. That suggests the recent upward movement could face some headwinds. Worth noting though: there was a MACD bullish crossover on January 8, which could signal a momentum shift if it holds.

Key support sits at $59.50. If the stock tests that level, it could indicate a potential reversal or trend change. Without a clearly defined resistance level, traders should exercise caution as the stock approaches its recent highs.

Looking at the bigger picture, Fiserv has gained 9.13% over the past 12 months, reflecting a gradual recovery from earlier lows. The stock is currently trading at 107.3% of its 52-week range, meaning it's near its highs. That positioning suggests traders should watch carefully for any signs of pullback as the stock reaches these elevated levels.

The technical setup indicates potential for further gains, but the longer-term bearish indicators mean caution is warranted. With the recent MACD crossover and the stock's current position, how it reacts to support and resistance levels in the coming sessions will be worth watching closely.

FISV Price Action: Fiserv shares were up 2.16% at $70.19 at the time of publication on Thursday. The stock hit a new 52-week high.