America's Car-Mart Inc. (CRMT) announced Tuesday that it has wrapped up the second phase of its plan to slim down and shape up, closing 13 underperforming dealership locations and folding their customers into stronger nearby stores.
It's the classic corporate efficiency playbook: concentrate your resources where they're working, and stop throwing good money after bad. The move follows an initial round of five closures completed back in November 2025, bringing the total consolidation count to 18 locations across both phases.
The Geographic Shuffle
Phase 2 touched six states across the South-Central region: Alabama, Arkansas, Georgia, Kentucky, Oklahoma, and Texas. The earlier Phase 1 consolidations hit Alabama, Kentucky, Oklahoma, and Tennessee. In each case, the company is steering customers from smaller, weaker sites to nearby dealerships that are already performing better.
Car-Mart emphasized that customers will still have access to sales, service, and collections through the consolidated locations. The company added that it remains committed to serving its existing markets and will keep looking for ways to optimize its store network to support long-term profitability and growth.
The Strategic Rationale
"Our footprint optimization strategy reflects our commitment to operational excellence and disciplined capital allocation," said Doug Campbell, President and Chief Executive Officer. "By concentrating resources in our highest-performing markets, we are positioning Car-Mart to deliver improved returns while maintaining the exceptional customer experience that defines our brand."
Campbell pointed to the company's revamped capital structure as giving management the flexibility to make these kinds of strategic decisions with confidence. Translation: they've got the financial breathing room to make tough calls about underperforming assets.
But Campbell also acknowledged the human cost. "These decisions are never easy, and we approach them with deep respect for our associates, our customers, and the communities we serve," he continued. "By realigning our footprint, we can operate more efficiently while continuing to provide the high level of service our customers expect."